Health Care Alliance Pool (HCAP) has partnered
with TransEngen to offer members a patient
financial triage solution specifically-designed
to meet the needs of, and challenges faced by,
today's busy hospitals and community
health centers.


    Connect self-pay patients to the right assistance programs. HelpEngen is the web-based service that simultaneously screens and assesses eligibility for multiple public benefit programs and hospital-specific charity care and populates official forms for signature and submission.

    HelpEngen is an effective solution to manage your hospital's uninsured patient base and generate incremental cash flow. HelpEngen will enable you to:

    • Streamline the interaction between staff and patients
    • Obtain real-time detailed assessment of likely eligibility across multiple programs
    • Improve application through-put, increase accuracy and quality
    • Achieve higher acceptance rates resulting in more Medicaid dollars coming faster
    • Identify patients for charity care earlier to prevent misclassification
    • Analyze and report on charity activity to comply with IRS form 990 Schedule H


    Reducing Uncompensated Care and Improving Revenue Cycle Management

    The latest census figures show that at any given time nearly 50 million people lack health insurance. With rising unemployment, and loss of health insurance being fueled by the current economy, hospitals and health systems are more challenged than ever to meet the needs of patients with limited means. Healthcare providers are looking for solutions that drive business financial results including the reduction of bad debt, maximization of reimbursements and improved charity care reporting and compliance.

    The amount of uncompensated care (bad debt and charity care provided combined) increased to $36.4 billion in 2008, up from $34 billion in 2007, according to a report released by the American Hospital Association in November 2009 HelpEngen's web-based toolsets utilize a social services approach to help hospitals and health centers address the key problems with caring for the uninsured:

    • Lost revenue from providing uncompensated care to patients who qualify for government medical assistance but are not enrolled
    • Difficulty implementing, standardizing and reporting on the delivery of enrollment/patient access services across departments and facilities
    • Worries about increased scrutiny of charity care policies and practices

    HelpEngen enables fast and highly accurate financial triaging of uninsured patients to establish whether they meet eligibility requirements for Medicaid, SCHIP or other public benefit programs, as well as for provider-specific charity or patient discount programs.

    For patients that meet eligibility criteria for one or more forms of financial assistance, HelpEngen launches the appropriate workflows including:

    • Automated application form preparation
    • Imaging and storage of supporting documentation
    • Case tracking and management reporting

    The result is a demonstrated reduction in uncompensated care, and a vastly improved ability to deliver and document provider charity care and community benefits.




Contact HCAP Today
for More Information!

Lori Frey
(989) 891-8820
lfrey@hcecm.org


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